Parent Square
Parent Square General Information
Please scroll for registration, training/getting started, and troubleshooting information.
The Cornwall Central School District is using a new communication platform called ParentSquare. This system has replaced SchoolMessenger for school-to-home communications; the primary contact information parents have on file in SchoolTool has been transferred to ParentSquare. Please Note: You cannot use the same email or phone number as another person and register for parent square. You must have a unique email and phone number in SchoolTool. Please click here to contact the Registrar if you need to update your information in SchoolTool.
You have received an invitation via text or email to register your account with ParentSquare. You can also self-register at any time through the ParentSquare app or website using the email address or cell phone you have on file with the school.
Community Members:
If you would like to receive district notifications, please click here to sign up. This group is NOT for staff/parents of existing students.
Download App - iOS
Download App - Android
Registration
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This unified communications platform is designed to keep parents and guardians informed and encourage greater engagement and connection with the Cornwall Central School District. It provides a safe way for district administrators, school principals, teachers, staff, and parents to:
- Send and receive school and class information
- Share pictures and files
- See calendar items
- Sign up to volunteer
- Schedule parent-teacher conferences
- and much more . . . all in one centralized place!
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All district and school, grade level and classroom information will now be sent to your computer or phone via email and/or text. For even more convenience, download the ParentSquare app (available for free for iOS and Android devices).
Have questions? Click the question mark in the top right corner of the desktop version or the Help tab on the app (tap the triple bar icon at the top left) to find answers to most of your questions.
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This unified communications platform is designed to keep parents and guardians informed and encourage greater engagement and connection with the Cornwall Central School District. It provides a safe way for district administrators, school principals, teachers, staff, and parents to:
- Send and receive school and class information
- Share pictures and files
- See calendar items
- Sign up to volunteer
- Schedule parent-teacher conferences
- and much more . . . all in one centralized place!
-
All district and school, grade level and classroom information will now be sent to your computer or phone via email and/or text. For even more convenience, download the ParentSquare app (available for free for iOS and Android devices).
Have questions? Click the question mark in the top right corner of the desktop version or the Help tab on the app (tap the triple bar icon at the top left) to find answers to most of your questions.
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Helpful Resources
Parents & Guardians Click Here for Training Resources
Learn how to get started and all the options you have as a parent or guardian on ParentSquare. You will need to be registered and logged in to view these resources.
Starting on Thursday, February 12th, ParentSquare text messages at your organization will be sent from dedicated 10-digit phone numbers. This change helps recipients better organize and recognize conversations—for example, a direct message from a teacher will arrive from a different number than a post sent by the school office.
What’s changing?
Previously, all ParentSquare messages came from the same 5-digit number. With this update, you’ll receive texts from regular 10-digit phone numbers, depending on the type of message:
- Direct Messages: One number for each conversation with a teacher or staff member.
- Classroom & Group Posts: One number for all classes and groups per school.
- School-wide Posts: One number per school.
- Alerts, Digests, District-wide Posts and District Group Messages: The same 5-digit number that you've always seen.
No action needed—just keep an eye out for those first-time messages!
You will get a short message the first time each number is used to help you save it in your contacts. Note: each district has 15 unique numbers available for notifications. If you have more than 15 unique threads, one of the numbers will be re-used. If the number is re-used, a text will be sent to explain the transition.
What should I do?
When you receive a message from one of these new 10-digit numbers, save it to your contacts. Here are some suggestions:
- Save a teacher’s number as: Ms. Davis - 4th Grade
- Save classroom/group posts as: Lincoln Elementary Classes
- Save school posts number as: Lincoln Elementary Updates
Why is this happening?
There are two key reasons behind this update:
- A better experience for families: You’ll be able to see who a message is from and keep texts organized by person or school. For example, messages from your child’s teacher will come from a different number than messages from the school office—so it’s easier to stay on top of conversations and know exactly who’s contacting you.
- Industry-wide updates from phone carriers: Phone providers like Verizon, AT&T, and T-Mobile now require messages like these to come from 10-digit phone numbers instead of short codes. This change helps providers reliably deliver messages and avoids providers mistakenly flagging them as spam.
We’ve also heard from our users that they appreciated this type of messaging setup in the Remind platform, so we’re making it available in ParentSquare, too!
Will this affect the app or email?
No. Emails and app messages will stay exactly the same. This change only affects text messages (SMS).
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Starting on Thursday, February 12th, ParentSquare text messages at your organization will be sent from dedicated 10-digit phone numbers. This change helps recipients better organize and recognize conversations—for example, a direct message from a teacher will arrive from a different number than a post sent by the school office.
What’s changing?
Previously, all ParentSquare messages came from the same 5-digit number. With this update, you’ll receive texts from regular 10-digit phone numbers, depending on the type of message:
- Direct Messages: One number for each conversation with a teacher or staff member.
- Classroom & Group Posts: One number for all classes and groups per school.
- School-wide Posts: One number per school.
- Alerts, Digests, District-wide Posts and District Group Messages: The same 5-digit number that you've always seen.
No action needed—just keep an eye out for those first-time messages!
You will get a short message the first time each number is used to help you save it in your contacts. Note: each district has 15 unique numbers available for notifications. If you have more than 15 unique threads, one of the numbers will be re-used. If the number is re-used, a text will be sent to explain the transition.
What should I do?
When you receive a message from one of these new 10-digit numbers, save it to your contacts. Here are some suggestions:
- Save a teacher’s number as: Ms. Davis - 4th Grade
- Save classroom/group posts as: Lincoln Elementary Classes
- Save school posts number as: Lincoln Elementary Updates
Why is this happening?
There are two key reasons behind this update:
- A better experience for families: You’ll be able to see who a message is from and keep texts organized by person or school. For example, messages from your child’s teacher will come from a different number than messages from the school office—so it’s easier to stay on top of conversations and know exactly who’s contacting you.
- Industry-wide updates from phone carriers: Phone providers like Verizon, AT&T, and T-Mobile now require messages like these to come from 10-digit phone numbers instead of short codes. This change helps providers reliably deliver messages and avoids providers mistakenly flagging them as spam.
We’ve also heard from our users that they appreciated this type of messaging setup in the Remind platform, so we’re making it available in ParentSquare, too!
Will this affect the app or email?
No. Emails and app messages will stay exactly the same. This change only affects text messages (SMS).
Troubleshooting
If you are having trouble registering, or you do not see your student(s) when you log in:
- Be sure the contact information you used to register your ParentSquare account matches your district contact information.
- Please click here to contact the registrar should you need to update any contact information.
- If you and another parent/guardian used the same email/phone number, registration will not work. You must have a unique email/phone number registered with the district.
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If you are having trouble registering, or you do not see your student(s) when you log in:
- Be sure the contact information you used to register your ParentSquare account matches your district contact information.
- Please click here to contact the registrar should you need to update any contact information.
- If you and another parent/guardian used the same email/phone number, registration will not work. You must have a unique email/phone number registered with the district.
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