If you are experiencing technical issues, please utilize the resources found on this page before reaching out to the Tech department. If your question/concern is not answered after this, you may open a work order.
When you need the services of the tech department, please open a work order. Work orders ensure that repairs are expedited and that the appropriate person is assigned to each issue. It is important for us to maintain a record of repairs and issues, and to document the steps taken for each resolution. Please do this before reaching out to us so that you can reference the incident number.
***Please refrain from opening multiple work orders for the same issue***
Please include all of the following information (if available) on work orders for Chromebook/iPad repairs:
CCSD IT Tag Number (barcode label)
Make, Model, Serial Number
Cart Number
Building/Room Location
Please print out a copy of the work order, after you click on submit(if you print it before this, the WO number will not be included), andattach it to the Chromebook/iPad.
Send the item to the Tech Office at the high school.
